Last Updated: March 3, 2026

Sandy Oak Ranch (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide while visiting our website, purchasing tickets, or visiting our property.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email address, phone number, billing information, and other details you voluntarily provide when contacting us, purchasing tickets online, or subscribing to our mailing list.
Non-Personal Information:
Browser type, device information, IP address, pages visited, and general website usage data collected through cookies or analytics tools.

2. Online Ticket Sales

When you purchase tickets through our website, we collect information necessary to process your transaction, such as your name, contact details, and payment information.

Payment transactions are processed through secure third-party payment processors.
Sandy Oak Ranch does not store full credit card or payment details on our servers.
Information collected during ticket purchases is used solely for order fulfillment, customer support, record keeping, and operational purposes.

3. Email Marketing and Communications

If you provide your email address through ticket purchases, inquiries, or newsletter sign-ups, we may use it to:

Send order confirmations and receipts
Share updates, announcements, promotions, or special events
Provide important information related to your visit

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

4. Security Cameras (Video Surveillance)

For the safety and security of our guests, staff, animals, and property, Sandy Oak Ranch uses video surveillance cameras in certain public areas of the ranch.

Security cameras may record video (and, where permitted by law, audio) in designated areas.
Footage is used for safety, security monitoring, loss prevention, incident investigation, and operational purposes.
Recorded footage is stored securely and accessed only by authorized personnel.
We do not use security footage for unlawful purposes or sell it to third parties.

5. Photography and Video Recording on Site

While visiting Sandy Oak Ranch, you may be photographed or recorded on video in public areas of the property.

Photographs and video recordings may be used for marketing, promotional materials, social media, advertising, and website content.
By entering the property, guests grant Sandy Oak Ranch permission to use their likeness, image, or voice captured incidentally in photos or videos for lawful promotional purposes without compensation.
If you have concerns or wish to opt out of close-up promotional photography, please notify a staff member during your visit when possible.

6. How We Use Your Information

We use collected information to:

Process ticket sales and reservations
Respond to inquiries and customer service requests
Improve our website and guest experience
Communicate updates and promotional information
Maintain safety, security, and operational integrity

We do not sell, rent, or trade your personal information to third parties.

7. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyze site traffic. You may control cookie preferences through your browser settings.

8. Third-Party Services

We may use trusted third-party providers for payment processing, website hosting, analytics, or email communications. These providers are permitted to access information only as needed to perform their services and are required to protect your data.

9. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of electronic transmission or storage is completely secure.

10. Children’s Privacy

Sandy Oak Ranch does not knowingly collect personal information from children under the age of 13. If such information is discovered, it will be promptly removed.

11. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Sandy Oak Ranch
info@sorwildlife.com
1144 W 700 N

Lake Village, IN 46349